Customer Retention & Lifecycle Marketing Services

Power Your Growth with Customer Retention & Lifecycle Marketing

  • Boost customer lifetime value with automated retention strategies
  • Email, SMS, and in-app messaging designed to convert
  • Seamless integration with your CRM and eCommerce platform
  • Segmentation and triggers tailored to your customer journey

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Why Choose Profit Geeks for Customer Retention & Lifecycle Marketing?

We don’t just retain customers — we grow their value. With full-funnel lifecycle marketing and intelligent automations, we help brands unlock their customer base’s full potential and drive sustainable growth through better timing, messaging, and engagement.

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Audit & Retention Mapping

We analyse your existing customer journey, churn points, and messaging to identify high-impact lifecycle stages.

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Segmentation & Personalisation

We build dynamic segments and rules for behaviour-based targeting — from new leads to loyal VIPs.

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Automated Campaigns

We develop flows for onboarding, win-backs, reactivation, and post-purchase nurturing — all on autopilot.

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Performance Tracking & Optimisation

We monitor open rates, click-throughs, repeat orders, and LTV to continuously refine your lifecycle funnel.

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What You Get with Customer Retention & Lifecycle Marketing

Deliverable Included in Customer Retention & Lifecycle Marketing
Full Lifecycle Marketing Strategy
Customer Segmentation & Tagging
Email & SMS Automation Flows
Platform Integration (Klaviyo, ActiveCampaign, HubSpot)
LTV & Retention Reporting

Every Customer Retention & Lifecycle Marketing engagement is tailored to your business — from strategy through execution.

The Profit Geeks Difference

Retention isn’t luck — it’s strategy. Here’s how Profit Geeks helps brands turn one-time buyers into loyal, high-LTV customers through precision targeting, automations, and data-led campaigns.

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End-to-End Retention Strategy

From welcome flows to win-backs, we map every stage of your customer lifecycle and automate it for growth.

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Smart Segmentation

We group your customers by behaviour, history, or engagement to deliver relevant messages that convert.

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Omnichannel Messaging

Email, SMS, push, and in-app messages — unified under one strategy for consistent communication.

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Repeat Purchase Optimisation

We analyse customer data to trigger the right offer at the right time, lifting reorder rates and reducing churn.

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CRM & Platform Integration

We connect with Klaviyo, ActiveCampaign, HubSpot and more to deliver automations natively inside your stack.

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LTV & Cohort Tracking

We build dashboards to track retention, repeat order rate, and customer lifetime value in real time.

What Our Clients Say

Don't just take our word for it. Here's what our clients have to say about working with Customer Retention & Lifecycle Marketing.

“Working with Profit Geeks has completely changed how we retain customers. The automation and segmentation strategies have helped us lift repeat purchases by over 30%.”

— Natasha M, Beauty Brand Founder

“Their team helped us build an entire customer lifecycle journey with emails, SMS, and dynamic product recommendations — it's like having a 24/7 sales team.”

— Michael G, Subscription Box Co-Founder